Privacy Policy

Lindsay Gallagher's VIP Club respects your right to the protection of your personal privacy and gives an undertaking that our commitment to this protection will be reflected in all VIP Club processes involving the collection, storage and use of your personal details.

Collecting your information

We will only collect information relevant to your membership of the VIP Club and when you open a betting account with us. In situations where it is not obvious why we are collecting particular information, we will tell you why we are collecting the information and how we intend to use it.

Some of the information that we collect will be for us to comply with legislative and regulatory requirements, particularly in relation to satisying the regulatory requirements for placing a bet. You will be asked to provide certain information about yourself to meet the requirements of Queensland Racing who also requires recordings to be made of all phone bets made with bookmakers.

We will collect tracking information in relation to the navigation of visitors through our site. During this tracking process, personal details will not be identified nor collected and the information that we gather will be restricted to the time, date and duration of usage of our website along with restricted information about your computer and the website that referred you to our website.

Our marketing and promotional activities may involve the collection of names and email addresses. Under these circumstances, we will identify how this information will be used.

When you register to join the VIP Club online, you will enter your information in an online registration form. If at any stage you cancel your application or log out before submitting the form, any information you have entered will be deleted and not stored in our system.

Using your information

We use your information to provide you with the services you have requested.

Under our terms and conditions of VIP Club membership, you give permission for us to use your name (unless you specifically withdraw that permission) on the website and in newsletters in situations where you have participated in Club activities and we feel that the information associated with your participation may be of general interest to other club members or visitors to the site.

As a VIP Club member, you will receive free services offered on behalf of third parties. For you to receive these services, we will provide the third party with your name and contact details.

On occasions, we might use the information that we hold about you to make you special offers in relation to products or services that we feel you may be interested in.

Tracking information that we collect in relation to the navigation of visitors through our site will allow us to analyse the effectiveness of our site and provide us with feedback for its improvement to better meet the needs of users of the site.

Protecting your information

We will take all reasonable steps to keep your personal information secure and confidential.

Unfortunately, because of factors that may develop beyond our control, it is impossible to guarantee the total security of data over the internet, particularly in relation to unauthorized credit card use. However, our aim in this area will be to provide maximum reasonable security for you. Our internet credit card merchant facility is in accordance with the stringent operational requirements of the Commonwealth Banking Corporation.

We use a 128 bit Secure Socket Layer (SSL) Certificate to encrypt the transaction data as it is sent to our payment processing company and we do not store you credit card information on our website or in any database.

Under no circumstances will we sell your personal details to others for use in their marketing activities.

During the normal operation of our business, there may be occasions when we use outside contractors who have access to your personal details. Under these circumstances, it will be a requirement of their involvement that their protection of your information is identical to that provided by us.

Your access to the information that we hold about you

It is your right to be able to access any information that we hold about you. If you want us to provide this information for you, please contact us by any of the methods below. Also be aware that VIP Club members can access and edit personal information in the password protected members area of this site.

Contact details:

Email: admin@theVIPclub.com.au
Fax: (07) 3395 0363
Mail: PO Box 3251, Norman Park, Qld 4170